Privacy Policy

The purpose of this Privacy Policy is to describe the management of this website as regards the processing of the personal data of its users/visitors.

This is an informative notice provided, pursuant to Articles 13 and 14 of EU Regulation 2016/679, to those connecting to the corporate website of F.I.L.A. Fabbrica Italiana Lapis ed Affini S.p.A. (“F.I.L.A.”) at the address

This notice is provided exclusively in relation to the aforementioned website and other websites of the F.I.L.A. Group, but not in relation to other third-party sites that may be visited by the user via links.

F.I.L.A. guarantees compliance with national and international regulations regarding the protection of personal data (EU Regulation 2016/679, Italian Legislative Decree 196/2003, etc.).

Users/visitors should read this Privacy Policy carefully before submitting any personal information and/or completing any electronic form on the website.


Purposes of the processing of personal data

Listed below are the purposes of the processing of personal data, i.e. information conferred directly by users through the completion of online forms, through the use of social networks or acquired automatically during navigation.

Additional specific informative notices may be provided and published from time to time on the website in relation to individual operations involving the provision of specific personal data (e.g. in the case of special events, competitions, etc.).

The purposes of the processing of personal data are to:

1) improve and customize the user experience of the website;

2) allow registration on the website in order to access specific sections of the website and to provide and manage the various services offered;

3) allow users to publish their own content directly on the website or on websites managed independently by third parties with which F.I.L.A. has completed agreements to this effect, such as, by way of example but not limited to, social networks such as Facebook, Twitter, etc. (hereinafter referred to as “Social Networks”);

4) with prior consent, carry out marketing activities such as the sending of promotional and advertising material in relation to the F.I.L.A. group, also by email, mms and text message;

5) Respond to user requests in relation to the products and services of F.I.L.A.


Type and source of data processed

1) Browsing data

In principle, it is possible to browse the website without having to provide any personal data. The website is divided into separate sections, some of which may require data entry and others of which may not.

The computer systems and software procedures used to operate this website acquire, as part of their normal operation, some personal information that is implicitly transmitted in the use of internet communication protocols.

This information, by its nature, may, through association and the processing of data held by third parties, allow users/visitors to be identified (e.g. via their IP address, computer domain names used to connect to the website, etc.).
This data is mainly used to elaborate statistical information, to check the correct functioning of the website and to make browsing more efficient.

Such web contact data is not retained after processing, except as required for the investigation of any computer crimes against the website.

No data deriving from the web service will be communicated or disseminated to unauthorized third parties.

For further information specifically in relation to cookies, please refer to the dedicated section.

2) Data provided voluntarily by users/visitors

When users/visitors, connecting to this website, send personal information in order to access certain services (e.g. newsletters, competition subscriptions) or to make requests via email, this action entails acquisition by F.I.L.A. of the sender’s address and/or other personal data. This data shall then be processed exclusively in order to respond to the particular request or to provide the service.

Personal data provided by users/visitors shall only be communicated to third parties if communication is necessary in order to comply with the requests of the users/visitors themselves.


Processing methods

The processing of personal data is performed using automated tools (e.g. using electronic procedures and storage media) and/or manually (e.g. on paper) for the time strictly necessary to achieve the purposes for which the data was collected and, in any case, in compliance with applicable regulations in force. In relation to such processing, F.I.L.A. has taken opportune security measures to ensure data integrity and confidentiality.


Data Controller

The Data Controller is: F.I.L.A. – Fabbrica Italiana Lapis ed Affini S.p.A. – Via XXV Aprile 5 – 20016 Pero (MI), ITALY. The Data Controller and any appointed managers may be contacted by writing to


Categories of parties to whom data may be communicated or brought to the attention of

Personal data may be brought to the attention of F.I.L.A.’s employees or collaborators, its sales network and the F.I.L.A. Group. Such parties are formally appointed and authorized to process and receive opportune operational instructions in this regard. Furthermore, the data may be processed by external companies which F.I.L.A. may make use of in relation to the management of the contractual relationship with customers or for its own organizational needs and its activities. The data is, in any case, not subject to general disclosure.


Rights of the Data Subject

The Data Subject, to whom personal data refers, may exercise his/her rights in relation to the Data Controller at any time in accordance with EU Regulation 679/2016. Thus, the Data Subject has the right to obtain confirmation of the existence or not of personal data concerning him/her and its communication in intelligible form. The Data Subject also has the right to obtain indications on the origin of the data, the purposes of processing, processing methods, the Data Controller and its Representative and the parties to whom the data may be communicated. The Data Subject has the right to have the data corrected, supplemented and updated, as well as deleted or transformed into an anonymous form. The Data Subject may request the cessation at any time of processing activities related to direct marketing, commercial communications and market research.